AB 1911 Sample Support Letter

Dear Chairperson Alvarado-Gil:

Filing a complaint against a Residential Care Facility for the Elderly (RCFE) is extremely frustrating.  The Department of Social Services (DSS) typically provides very few updates about its investigations, often leaving complainants in the dark about the status of their complaints.  In addition, complaints can take months or years as there are no rules setting any deadlines.  Finally, complainants who are not satisfied with the results of their complaints have no formal appeal process while facilities receive four separate levels of appeals.

AB 2075 Sample Support Letter

Dear Chairperson Roth:

The COVID-19 pandemic had a devastating impact on residents of long-term care facilities.  In addition to virus-caused sickness and death, residents suffered severe loss from imposed lockouts that separated residents from their families, friends, and other essential support persons.  Support persons provide companionship, cognitive stimulation, communication assistance, meaningful connection, physical activity, and assistance with daily living tasks, such as dressing, hygiene, and eating.