AB 1911 Sample Support Letter

Dear Chairperson Alvarado-Gil:

Filing a complaint against a Residential Care Facility for the Elderly (RCFE) is extremely frustrating.  The Department of Social Services (DSS) typically provides very few updates about its investigations, often leaving complainants in the dark about the status of their complaints.  In addition, complaints can take months or years as there are no rules setting any deadlines.  Finally, complainants who are not satisfied with the results of their complaints have no formal appeal process while facilities receive four separate levels of appeals.

AB 2075 Sample Support Letter

Dear Chairperson Roth:

The COVID-19 pandemic had a devastating impact on residents of long-term care facilities.  In addition to virus-caused sickness and death, residents suffered severe loss from imposed lockouts that separated residents from their families, friends, and other essential support persons.  Support persons provide companionship, cognitive stimulation, communication assistance, meaningful connection, physical activity, and assistance with daily living tasks, such as dressing, hygiene, and eating.

AB 2075 (Alvarez): Designated Support Person Access during Public Health Emergencies

This bill codifies recommendations made by the statewide Long-Term Care Facility Access Policy Workgroup to ensure long term care facility resident access to designated support persons and other critical service providers during public health emergencies.  Co-sponsored with the Office of the State Long Term Care Ombudsman.

SB 1354 (Wahab): Medi-Cal Discrimination

This bill prohibits long term care facilities from discriminating against Medi-Cal beneficiaries in any manner, including, but not limited to, admission practices, room selection and placement, meals provision and waiting time for surgical procedures. Long term care facilities often refuse to serve Medi-Cal beneficiaries or terminate their services when their payment source is switched to Medi-Cal. Co-sponsored with the Office of the State Long Term Care Ombudsman.

AB 1911 (Gómez Reyes): RCFE Complaint Investigation Reforms

A bill to make the RCFE complaint process more timely and efficient. AB 1911 puts an end to Community Care Licensing’s (CCL) practice of informally screening complaints and not telling complainants their issue is not going to be investigated. The bill also imposes investigation deadlines for RCFE complaints that aligns with deadlines for nursing home complaint investigations, and requires written notice to the complainant when a complaint is received and assigned for investigation. AB 1911 also creates a right to appeal investigation findings by complainants.

Support AB-2075: Chairperson, Assembly Committee on Aging & Long-Term Care

This bill codifies recommendations made by the statewide Long-Term Care Facility Access Policy Workgroup to ensure long term care facility resident access to designated support persons and other critical service providers during public health emergencies.  Co-sponsored with the Office of the State Long Term Care Ombudsman.